(Senior) Technical Support Specialist

You will participate on the systems integration projects delivery, will provide technical support of delivered solutions, install SW upgrades and troubleshoot problems within SLA parameters (identifying the cause, finding solution, applying solution to production). You will be involved in 24/7 on call support.

You will never be alone – we have a team of experts to stand by anytime you need help or run into a new issue. We have been in development and integration business for quite some time and have broad experience and deep technical know-how to share with you. And to evaluate and check all functionalities of the solution we have our own large laboratory.

You will interact inside and outside of the company with:

• our sales team – supporting them during the pre-sales process
• delivery team – they will be setting up solution you will then support
• developers – if any part of a solution is developed in-house by NVision.
• customers – their point of contact and technical buyers
• vendors – you may need to consult with them solution of particular issues