(Senior) Technical Support Specialist

Architekt IT mimo škatulky
Homeoffice HPP
NVision Czech Republic ICT a.s. Ohradní 1369/8, Praha 4 Navrhni si plat
We are NVision – we develop, integrate, deliver and support system solutions with cutting edge technologies, our own and of such well known vendors as Oracle, VMware, Broadsoft, Cisco, Elisa.

You will participate on the systems integration projects delivery, will provide technical support of delivered solutions, install SW upgrades and troubleshoot problems within SLA parameters (identifying the cause, finding solution, applying solution to production). You will be involved in 24/7 on call support.

 

You will never be alone – we have a team of experts to stand by anytime you need help or run into a new issue. We have been in development and integration business for quite some time and have broad experience and deep technical know-how to share with you. And to evaluate and check all functionalities of the solution we have our own large laboratory.

 

You will interact inside and outside of the company with:

  • our sales team – supporting them during the pre-sales process
  • delivery team – they will be setting up solution you will then support
  • developers – if any part of a solution is developed in-house by NVision.
  • customers – their point of contact and technical buyers
  • vendors – you may need to consult with them solution of particular issues

Co je potřeba

EMS – Ribbon Nokia Genband model G9 hiG 1800
SBC
Application Server
DRA/DEA
STP
MGW
telecommunication

Výhodou

SIP
DIAMETER
SS7
troubleshooting
configuration of platform technologies
Linux
Open Stack
virtualization
cloud
microservices
containers
orchestration
NFV

Softskills

business logic
customer and service orientation
  • Úroveň
    Medior Senior
  • Praxe
    2 roky
  • Vzdělání
    VŠ
  • Jazyky
    Česky – domluvit se Anglicky – domluvit se

Nabízíme

  • Plat
    70 000 Kč / měsíc
  • Typ odměny
    Odměna/Plat
  • Vzdálená práce
    Homeoffice
  • Pracovní prostředí
    Moderní
  • Typ práce nebo projektu
    Moderní technologie

Jaké jsou benefity?

  • Competitive salary and yearly bonus, flexible working hours and home office.
  • 5 weeks of holiday.
  • Meal allowance.
  • Stretch in our in-house relaxation room.
  • Trainings and conferences to broaden your knowledge, develop professionally and personally. Its all up to you.
  • Xmas party, social and sport events – our colleagues matter to us.
  • Biker’s friendly office

Další informace o pozici

  • Typ smlouvy
    Interní pozice (HPP a další)
  • Typ pracovního úvazku
    Plný úvazek
  • Typ firmy
    Střední
  • Místo pracoviště
    Ohradní 1369/8, Praha 4
  • Termín nástupu
    01.10.2021
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