(Senior) Technical Support Specialist
You will participate on the systems integration projects delivery, will provide technical support of delivered solutions, install SW upgrades and troubleshoot problems within SLA parameters (identifying the cause, finding solution, applying solution to production). You will be involved in 24/7 on call support.
You will never be alone – we have a team of experts to stand by anytime you need help or run into a new issue. We have been in development and integration business for quite some time and have broad experience and deep technical know-how to share with you. And to evaluate and check all functionalities of the solution we have our own large laboratory.
You will interact inside and outside of the company with:
- our sales team – supporting them during the pre-sales process
- delivery team – they will be setting up solution you will then support
- developers – if any part of a solution is developed in-house by NVision.
- customers – their point of contact and technical buyers
- vendors – you may need to consult with them solution of particular issues
Co je potřeba
Výhodou
Softskills
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ÚroveňMedior Senior
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Praxe2 roky
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VzděláníVŠ
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JazykyČesky – domluvit se Anglicky – domluvit se
Nabízíme
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Plat70 000 Kč / měsíc
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Typ odměnyOdměna/Plat
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Vzdálená práceHomeoffice
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Pracovní prostředíModerní
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Typ práce nebo projektuModerní technologie
Jaké jsou benefity?
- Competitive salary and yearly bonus, flexible working hours and home office.
- 5 weeks of holiday.
- Meal allowance.
- Stretch in our in-house relaxation room.
- Trainings and conferences to broaden your knowledge, develop professionally and personally. Its all up to you.
- Xmas party, social and sport events – our colleagues matter to us.
- Biker’s friendly office