Software Delivery Coordinator (System Specialist)

DHL IT Services Praha - Chodov
Would you like to be part of DHL IT Services? Our Infrastructure Operations team is looking for a new team member. Our service offers centrally managed computer-centric application delivery to defined group(s) of clients within DHL business units and includes per-request based, managed deployment of software including pilot user, pilot evaluation, delivery of software packages, (phased) deployment, support and weekly status reporting of the application delivery.

As a software delivery coordinator you will cover:

  • acting as a coordinator and main point of contact: planning, scheduling and supervision of related software delivery activities, from pre-pilot and pilot testing to delivery and closure;
  • managing communication, delivery and process improvements to ensure the service growth without impact on quality;
  • coordination of teams involved in software delivery;
  • ensuring that the official processes and communication cascades are followed;
  • providing support to various business and technology teams as necessary during preparation, development and delivery - ensuring operational teams maintain a clear understanding of the client's needs;
  • continuous process/service improvements, keeping regular updates on service page and official documentation;

Your experience:

  • Minimum Bachelor’s degree or equivalent
  • Any type of customer relations or customer service/support experience 
  • Excellent written and verbal English communication skills
  • Problem solving and analytical skills
  • High sense of urgency
  • Strong interpersonal skills
  • Excellent time management
  • Proactive attitude

We offer:

  • Great team of IT professionals and the possibility of technical development/learning opportunities
  • Modern offices in Chodov
  • Home office possibilities
  • Permanent contract
  • CAFETERIA employee benefit program with wide selection of benefits from Edenred
  • Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year
  • Lunch vouchers fully covered by the employer
  • Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program, Relax zone……
  • Pension plan contribution

Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!

Hledáme

Anglicky - domluvit se
Úroveň: Junior
Úroveň: Medior
Praxe: 1 rok
Vzdělání
Vzdělání

Nabízíme

  • Typ odměny
    Odměna/Plat
  • Homeoffice
    Možný
  • Pracovní prostředí
    Moderní
  • Typ práce nebo projektu
    Moderní technologie Inovační projekty Transformační projekty

Další informace o pozici

  • Typ smlouvy
    Interní pozice (HPP)
  • Typ pracovního úvazku
    Plný úvazek
  • Typ firmy
    Velká firma nebo korporace
  • Místo pracoviště
    Praha - Chodov