Support Engineer

Are you an experienced Support Engineer who likes to improve product solutions with great software professionals? If you get excited about finding solutions to ever-interesting problems, are passionate to work with customers, and are eager to learn new technologies and methods — welcome to MaxBill!

  • Medior
  • Senior
  • Freelancer
  • HPP
  • Remote
  • Plný úvazek
Navrhni si mzdu
  • MaxBill
  • Křižíkova 148/34 Karlín 186 00, Praha

Popis pozice


  • Bachelor degree or equivalent experience in computer science or similar field.
  • Experience in external client facing, production environments.
  • Experience in software support related field. Production operational support will be considered an asset.
  • Good communication skills.
  • Fluent Business English is preferred.
  • Strong problem solving and analytical skills.
  • Standard level of Linux operation.
  • Standard SQL syntax proficiency.
  • Highly motivated, customer oriented, adaptable personality with eager to learn mindset for new technologies and methodologies.


  • Interact with customers to ensure top level customer satisfaction by providing timely and business oriented issue resolution, together with assistance and recommendations to improve the client’s efficiency and quality criteria.
  • Provide performance, quality and assurance testing for issues together with change requests going to the end customer.
  • Perform maintenance of product software to ensure optimal execution during client Billing operations.
  • Assistance and full implementation of customer business requirements together with your team members.

Nice to have

  • Experience with Oracle Databases.
  • Working knowledge of the JavaScript language.
  • Knowledge of the JVM ecosystem.

Working conditions

• Collaborative, friendly working environment and healthy company culture.
• Professional growth and personal development opportunities.
• Exciting projects with new technologies in a team of outstanding people.
• Paid training, workshops & certifications.
• Possibility of remote work and flexible schedule.

Zkušenosti Co požadujeme

  • Úroveň:
    Medior Senior
  • Praxe:
    3 roky
  • Vzdělání:


Podpora Podpora


Anglicky – plynule

Informace o pozici

Typ odměny Odměna/Mzda
Vzdálená práce Remote
Pracovní prostředí Moderní
Typ práce nebo projektu Inovační projekty
Typ smlouvy Interní pozice (HPP a další) Freelancer
Typ pracovního úvazku Plný úvazek
Typ firmy Střední
Místo pracoviště Křižíkova 148/34 Karlín 186 00, Praha