Are you an experienced Support Engineer who likes to improve product solutions with great software professionals? If you get excited about finding solutions to ever-interesting problems, are passionate to work with customers, and are eager to learn new technologies and methods — welcome to MaxBill!
- Bachelor degree or equivalent experience in computer science or similar field.
- Experience in external client facing, production environments.
- Experience in software support related field. Production operational support will be considered an asset.
- Good communication skills.
- Fluent Business English is preferred.
- Strong problem solving and analytical skills.
- Standard level of Linux operation.
- Standard SQL syntax proficiency.
- Highly motivated, customer oriented, adaptable personality with eager to learn mindset for new technologies and methodologies.
- Interact with customers to ensure top level customer satisfaction by providing timely and business oriented issue resolution, together with assistance and recommendations to improve the client’s efficiency and quality criteria.
- Provide performance, quality and assurance testing for issues together with change requests going to the end customer.
- Perform maintenance of product software to ensure optimal execution during client Billing operations.
- Assistance and full implementation of customer business requirements together with your team members.
Nice to have
- Experience with Oracle Databases.
- Knowledge of the JVM ecosystem.
• Collaborative, friendly working environment and healthy company culture.
• Professional growth and personal development opportunities.
• Exciting projects with new technologies in a team of outstanding people.
• Paid training, workshops & certifications.
• Possibility of remote work and flexible schedule.
Informace o pozici
|Typ práce nebo projektu
|Interní pozice (HPP a další) Freelancer
|Typ pracovního úvazku
|Křižíkova 148/34 Karlín 186 00, Praha