IT Product Manager

As a product manager you will be in charge of these products: Point of Sale (POS), CRM and digital asset management (you will be owner of the essential digital assets), and other customer experience enhancements.

• Manage and support the implementation for POS solutions, managing timelines, resources, and budgets (together with Digital Lead):

  • Create training process & supervise on-site staff about the POS and other digital tools (make sure all product is working well, supervise troubleshooting, market the product to the end users). 

  • Work with POS provider to maintain the system.

  • Run and optimize the reporting process for broken device replacement (reporting, replacement).

  • Work with vendors, IT teams, and retail during technical issues and problems resolution.

  • Draft instructions and frequently asked questions for end users. 

  • Create and run the system of ordering, storage, hand-over of the digital assets.

  • CRM (Salesforce) implementation and continuous improvement.

• Engage regularly with senior leadership and key internal and external stakeholders on product strategy and roadmap to ensure ongoing support for digital technology solution.

• Open to and supportive of new ideas and process improvement of systems and procedures.

IS THIS YOU?

• Send us your CV to jobs@manifesto.city with “I want to become Manifesto Product Manager” in the subject.

• Send us a brief description of your POS project .

• Tell us why you.