Homeoffice HPP
DHL IT Services Praha 4 - Chodov
Would you like to be part of DHL IT Services? Application support team is looking for an enthusiastic person who is keen to learn how to support key application ZORA to DHL P&P business unit in order to ensure the maximum availability and minimal disruption to business continuity. ZORA is the IT backend for retail systems in Germany.

What you will do:

• Deliver application operation support within Service Level Agreements to Retail business according to DHL IT Services processes with the main focus on Incident and Problem Management
• Demonstrate ownership of assigned events and incidents through to restoration and collaborate with other support teams within the organization and external suppliers
• Coordinate activities and communicate with impacted stakeholders as per incident management process
• Monitor supported services and systems
• Continuous improvement of the automated monitoring of the application
• Execution of operational acceptance test according to the release to production process
• Maintain technical documentation and the knowledge of supported applications
• Participate in on-call support (rotation within the team)

Applications you will use:

• Windows Server 2012R2
• Microsoft SQL Server 2016
• Microsoft Internet Information Services/Microsoft Biztalk Server 2016
• Oracle Enterprise Server 2016

You should have:

• Technical knowledge of Windows server operating system (2012R2)
• Knowledge of Microsoft SQL Server 2016
• Practical experience in Application Monitoring with e.g. HP OpenView, Splunk or similar tool
• Ability to use English in daily communication
• Good time-management, organizational, multi-task and prioritization skills

We welcome previous exposure to Microsoft Biztalk Server 2016, Microsoft Internet Information Services 7 or experience with Oracle Enterprise Server

Jaké jsou u nás benefity?

What we offer:

• Great team of IT professionals and the possibility of technical development/learning opportunities
• Modern offices in Chodov
• Home office possibilities
• Permanent contract
• CAFETERIA employee benefit program with wide selection of benefits from Edenred
• Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year
• Lunch vouchers fully covered by the employer
• Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program, Relax zone……
• Pension plan contribution

Would you like to develop your career in DHL ITS Prague – the largest data center operation in the Czech Republic? Start your application now!


Anglicky - domluvit se
Úroveň: Medior
Úroveň: Senior
Úroveň: Expert
Praxe: 2 roky


  • Typ odměny
  • Vzdálená práce
  • Pracovní prostředí
  • Typ práce nebo projektu
    Moderní technologie Inovační projekty Transformační projekty

Další informace o pozici

  • Typ smlouvy
    Interní pozice (HPP a další)
  • Typ pracovního úvazku
    Plný úvazek
  • Typ firmy
    Velká firma nebo korporace
  • Místo pracoviště
    Praha 4 - Chodov