We need a person who did 3rd or 2nd level support for Windows operating system. Person who can solve the issues, do the troubleshooting and do a follow up on Firmware upgrade activity, support and troubleshoot issues with new systems.
- technical skills with Windows Server operating system and Windows 10
- we would like to have engineering and troubleshooting skills, but we don’t require any knowledge for printing in general or HP printing products
- The candidate has responsibility for evaluating, recommending, implementing and supporting enterprise solutions and printer hardware in support of the Managed Print program
- The candidate will also be responsible to perform level 3 support and engineering activities for enterprise solutions including SAP printing using HP Output Server, Enterprise Faxing using Rightfax, Badge Printing, Mobile Printing, and overall support of the enterprise toolset including Webjet Admin and security manager.
- Accountable for realization of project, business, cost and schedule objectives
- Establish and maintain contacts with local site colleagues and HP resources for deployment and support of the MPP solutions
- Provide Engineering, Administration and Level 3 support for:
HP Output Server
Mobile Print Solutions
Universal Print Driver configuration and deployment
HP Security Manager
Conform with SDLC practices
Subject Matter Expertise in printing solutions, and provide internal consulting in support of manufacturing, research, and general office-based printing requirements
Accountable for ensuring that all work is performed in compliance with applicable policies, laws and regulations
Jaké jsou u nás benefity?
Working with Extelligence:
- We take care of the important things that matter to contractors, for example, we guarantee on-time payment for your work. You will never have to chase us for payment.
- We always seek to have long term relationships with our team and we always seek to offer opportunities to extend cooperation beyond the first contract or project.
- Extelligence is a multicultural team, in Prague we have more than 10 different nationalities working with us.
- We also organize events to bring our team together including team building activities and social events.
Další informace o pozici
Typ pracovního úvazkuPlný úvazek
Typ firmyVelká firma nebo korporace