Network Operations Engineer
Key Responsibilities
- Incident management related to Global Network infrastructure
- 4th Level Technical Support for the internal customers
- Network maintenance planning and support
- Maintaining and updating of technical documentation
- Coordination of the third parties, and local resources (Service providers, On-site technicians, Local Network Engineers)
- Problem, Change, and Capacity Management.
- Report incident status to Global Network Team and Operations Manager
- Following of Escalation process for complex cases
Skills and required qualifications
- Analytical thinking
- Very good problem-solving skills
- Knowledge of Cisco CCNA level is mandatory
- Knowledge of Cisco CCNP level is an advantage
- Very good technical knowledge on Network (Switch, Router, Firewall, Load balancer, Proxy, and Monitoring Tools)
- ITIL certification
- Good level of English
Additional info: On-call duty every 5th weekend, 10% requests 90%incidents
Co je potřeba
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ÚroveňJunior Medior Senior Expert
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Praxe5 let
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VzděláníSŠ VŠ
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JazykyAnglicky – plynule
Nabízíme
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Typ odměnyOdměna/Mzda
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Vzdálená práceHomeoffice Remote
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Pracovní prostředíModerní
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Typ práce nebo projektuModerní technologie Inovační projekty Transformační projekty
Jaké jsou benefity?
- Be part of competence center working on external and internal projects with team support and benefits even if you may be partially on-site at client office
- Dedicated budget for trainings & certifications
- Working with an international team
- Friendly environment in modern offices
- 25 days of holidays, meal vouchers, contribution to a public transportation card
- Home office
- Competitive salary
Proč si vybrat tuto nabídku?
We take care of our employees and contractors. We are supportive and not afraid to share our opinion or ask questions. We use agile methodology for our projects and processes (where possible).Zadavatel
Robot ICT s.r.o.We are an IT company focusing on IT & Process Automation, Software Development, Expert Sourcing and we have an Academy focussed on Robot Process Automation (RPA).

We are an international team, which usually works at our office in Prague - Krč but some of our colleagues work remotely, or at the client´s site. All our colleagues are always welcome in the office. Join us!